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Turing Space

For any countries

Business Operation Associate

Full-time

Job Description

Sales Operations:
– Handle daily BD administrative tasks, update the internal knowledge base, record meeting minutes, and book meeting rooms.
– Organize client documents and provide regular reminders, such as preparing acceptance documents and managing invoices and reimbursements.
– Assist with business bid applications and commercial analysis, providing reports and tracking project progress.

Customer Support:
– Understand client needs and provide training on product usage.
– Communicate with clients via Line OA or Mail, promptly addressing their concerns. Escalate issues to the engineering team if necessary.
– Provide after-sales service and maintain client relationships to enhance loyalty and satisfaction.

Business Operations:
– Manage business development information on the Salesforce platform, ensuring data accuracy.
– Handle internal and external documents, monitor contract execution, ensure compliance, and manage changes while maintaining confidentiality.
– Analyze and improve business and customer relationship processes to enhance efficiency.
– Perform other tasks assigned by supervisors.

Job Requirements

Minimum Qualifications:
– English Skill: Proficient , Chinese Skill: Proficient
– Proficient in office software and data analysis tools, such as Excel, PowerPoint, or other document management tools
– Skills in document management and business progress tracking

Preferred Qualifications:
– Experience in business operations or related roles at a startup
– Familiar with MS Office applications and the CRM platform – Salesforce
– Maintain high efficiency and accuracy in routine and repetitive work
– Able to work in a fast-paced environment and proactively seek help from the team
– Excellent communication and interpersonal skills, naturally collaborating with people from diverse backgrounds
– Effectively manage time and resources.

About Turing Space

By leveraging blockchain technology, including fraud prevention∣real-time verification∣paperless transactions∣full traceability, we enhance the security of confidential documents and simplify the verification process for identities and credentials. We have been adopted by 150+ governments and institutions in 9 countries and regions. Tens of thousands of digital credentials for academic and professional qualifications, medical certificates, real estate contracts, carbon credits, and more. We are on our way to creating a paperless, secure, and 100% carbon-free digital future by integrating digital certificates with industries worldwide.

About The Role

Turing Space is expanding its business landscape, and we are looking for patient and project management-skilled partners to become the strongest support of the BD team. If you are eager to work in a dynamic and innovative environment and passionate about achieving mutual success for the company and its clients, we welcome you to join us!

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