iKala is a leading AI transformation solutions provider from Taiwan, with a mission to “enable AI competencies” of enterprises by providing AI-driven cloud management and MarTech solutions, to optimize their operational efficiency and increase customer engagement. iKala’s solutions and SaaS products are available in 7 countries, enabling over 1,000 enterprises and top-tier brands, including Fortune 500 companies, to transform their business. iKala implements a state-of-the-art DAA flywheel (Digitalization, Analytics, and Application flywheel) framework, by using its cloud and new retail services from iKala Cloud business and iKala MarTech business, to provide a clear roadmap and strategy for AI adoption.
iKala 是一間跨國的 AI 轉型解決方案供應商，使命是「AI 賦能」，讓客戶能夠以 AI 為核心來達成事業轉型、加速、及創造新商業模式的目標。iKala 提供以 AI 驅動的雲端服務及行銷科技，協助企業優化營運效率及提升顧客互動，目前服務超過 1,000 家企業及多家領導品牌包含財星 500 大企業。iKala 以客戶為念，持續提升服務品質及投資創新研發，致力於為客戶創造更多價值。 iKala 萃取多年服務經驗，提出 DAA 飛輪 (Digitalization, Analytics, and Application flywheel) 架構，運用旗下雲端服務 iKala Cloud 及行銷科技 iKala MarTech 包含 AI 網紅數據行銷平台 KOL Radar、顧客數據平台 iKala CDP 等解決方案，協助企業透過數位化、分析能力、以及行銷應用組成的框架，在導入 AI 應用時，有明確的策略、規劃、及發展藍圖。
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Job Vacancies in iKala
For Any Countries
iKala Cloud Inside Sales Specialist
- Full Time
- 2-3 Person
- 09:30 - 18:30
- NTD $38,000 ~
- Xinyi District, Taipei
Job Description
- Pre-sales Consultation: Identify potential needs of prospective clients, create business opportunities, and enhance data collection efficiency.
- Cold Calling: Utilize digital tools to develop potential clients, manage telemarketing progress, achieve business development targets, and conduct regular performance reviews with supervisors.
- Market Expansion: Manage sales and maintain long-term relationships with existing customers, assist in and execute company-related business advancement tasks.
- AI/Cloud Promotion: Promote iKala Cloud solutions and services, and follow up on relevant potential client lists.
- Report Compilation: Compile business development reports, feedback on frontline customer needs, and keep records.
- Assist with Daily Business Administrative Tasks.
Job Requirements
- Enjoys exploring new things, possesses strong learning agility, and adapts quickly to change.
- Has extensive experience and skills in developing new customers.
- Excellent interpersonal communication skills, mature in handling and sales techniques, capable of building good relationships.
- Demonstrates professional patience and attention to detail when providing consulting services.
- Highly disciplined and action-oriented, consistently able to achieve sales targets.
Benefits
- Competitive salary
- Flexible remote work (Work-from-Home) based on job requirements
- Unlimited snacks and coffee
- Educational training programs provided.
For Any Countries
iKala Cloud GCP Solutions Architect (Presales)
- Full Time
- 1-2 Person
- 09:30 - 18:30
- Negotiable
- Xinyi District, Taipei
Job Description
- Assist sales teams in conducting technical requirement interviews with clients and propose suitable solutions and service architectures to meet clients’ business needs.
- Assist clients in cloud architecture design, PoC (Proof of Concept) planning, and promote various cloud service solutions.
- Continuously stay updated on the latest cloud services and products, and understand cloud technologies and industry trends.
Job Requirements
- Over 2 years of hands-on experience in using and managing cloud products (GCP, AWS, Azure, Alicloud, etc.).
- Strong verbal communication and cross-organizational collaboration skills, with confidence in large public speaking engagements.
- Proficiency in reading and writing English emails and technical documents.
Benefits
- Competitive salary
- Flexible remote work (Work-from-Home) based on job requirements
- Unlimited snacks and coffee
- Educational training programs provided.
For Any Countries
iKala Cloud Technical Account Manager
- Full Time
- 2-3 Person
- 09:30 - 18:30
- Negotiable
- Xinyi District, Taipei
Job Description
- Understand the customer’s system architecture, respond to their technical inquiries, and follow up on technical projects.
- Collaborate with the sales team to maintain customer relationships and create new opportunities.
- Work with the technical team to address the customer’s technical requirements.
- Host regular customer meetings, resolve customer issues, and share the latest technical insights.
- Participate in GCP/AWS-related training sessions and continuously learn new knowledge.
- Communicate with customers and provide the most suitable solutions based on their specific needs.
- Offer information on GCP/AWS products and share best practices with customers.
Job Requirements
- Graduated from a university with a degree in Computer Science or related fields, or with relevant experience is a plus.
- Experience in serving clients in any of the following areas: cloud operations, technical support, or architecture consulting.
- Strong organizational skills, communication skills, project management, change management, and problem-solving abilities.
- Over three years of experience in development or operations in the IT-related industry.
- Good listening skills with the ability to identify and clarify issues.
Benefits
- Competitive salary
- Flexible remote work (Work-from-Home) based on job requirements
- Unlimited snacks and coffee
- Educational training programs provided.